Utility Reporting & Analytics Dashboards

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Report Templates

Faster Report Generation

Data Sources Connected

Scheduled Auto-Delivery

Sound Familiar?

Utility leaders told us these six things. Every single one.

"Every department has its own spreadsheet."

Nobody’s numbers match. Monday meetings start with “which version is right?”

"Reports take a week to build."

Analyst pulls data, formats Excel, emails a PDF. One filter change — start over.

"No department-level views."

Operations wants meters. Finance wants revenue. Everyone sees everything or nothing.

"Our dashboards are screenshots."

Pasted into PowerPoint last Thursday. Accurate for about 12 hours. Now it’s a decoration.

"Board reporting is a fire drill."

Two weeks pulling data, reconciling numbers, building slides — hoping the CFO doesn’t ask for a different cut.

"Nobody can self-serve."

New connections this quarter by zone? File a request. Wait for IT. Or the analyst. Or whoever owns that spreadsheet.

One data platform replaces scattered spreadsheets.

Every department pulls from the same source. No version conflicts, no reconciliation meetings.

Billing, meters, service orders, assets — one warehouse

No exports, no merges, no reconciliation

Every module feeds the same reporting engine

Reports build in minutes, not weeks.

Pre-built templates with real-time data. Pick a report, set your filters, and it’s ready. No analyst queue, no waiting.

Drag-and-drop report builder for any team

Pre-built templates for billing, operations, and compliance

Schedule, filter, and share — no analyst required

Scoped views for every department.

Operations sees meters. Finance sees revenue. Each team gets dashboards built for their world — without IT customizing each one.

Water ops sees water metrics. Finance sees revenue.

Role-based access controls what each team views

No IT setup needed — scoping is built into the platform

Live dashboards replace static screenshots.

Dashboards pull real-time data from every SMART360 module. Always current, always accurate, always accessible.

Real-time data on every chart and graph

Dashboards refresh automatically — no manual updates

Embed in portals, share via link, or display on screens

Board packs deliver themselves.

Build the board dashboard once. Schedule it. It arrives before the meeting — updated, formatted, and ready.

Schedule monthly, quarterly, or board-cycle delivery

Auto-generate with latest data — no manual assembly

PDF or email delivery to any stakeholder list

Self-service for every team.

Any user can build a chart, filter a dashboard, or schedule a report. No tickets, no queues, no gatekeepers.

Any team member can build their own view

No SQL, no tickets, no waiting for the analyst

Save, share, and reuse reports across departments

WHY SMART360

Most Reporting Tools Visualize Data You Export.
Ours Reports on Data That's Already There.

Self-Service — For Real

Operations builds a meter health dashboard without filing a ticket. Billing tracks collections aging without waiting for the analyst. If they can click and drag, they can build a report.

One Source of Truth

Reporting pulls from every SMART360 module. Billing. Meters. Service orders. Assets. Customer records. Same numbers. Every time.

Department-Level Control

Water ops sees water. Gas sees gas. Finance sees revenue. Each department gets dashboards scoped to their world — without IT building custom views.

Board-Ready in Minutes

Build the board dashboard once. It updates itself. Schedule it to arrive the morning of the meeting. Change the filter — don't rebuild the slide deck.

Get started

Learn more

Success Story

Water Utility

Island Water Authority Reduces Costs by 47%

92%

decrease in billing errors

35%

more service calls

$1.2M

savings annually

Size: 28,000 connections

28,000 connections. How a municipal water district modernized operations with leak detection, consumer engagement, and field service management.

Read Full Case Study ->

What Utility Leaders Are Saying

What others are saying about SMART360

Cloud-first, purpose-built, ready to deploy

SMART360 represents what we look for in utility innovation, cloud-first, purpose-built, ready to deploy.

Reshimna William

Project Manager at Isle Utilities

Billing finally runs on schedule

We processed 40,000 meter readings in month one. Billing finally runs on schedule. SMART360 represents a practical and proven solution.

John Mauli

IT leader at Island Water Authority

Enterprise-grade without complexity

For mid-market utilities seeking enterprise-grade capabilities without enterprise-level complexity, SMART360 represents a practical and proven solution.

Doug Rosenberg

Business Advisor with Deep Utility Experience

Got Questions? We've Got Answers!

How is SMART360 different from Tyler or Harris?

SMART360 is cloud-native, AI Enabled and driven via innovation. It is not adapted from 20-year-old architecture. Faster deployment. Per-meter pricing. No module bundling.

What if we're mid-contract with another vendor?

You validate the platform with live data, then switch when you're ready.

Can we start with billing and add modules later?

Yes. Most utilities start with CIS and Billing. Add field service, asset management, or reporting when it makes sense. Same database, no re-implementation.

What does per-meter pricing mean?

You pay based on meters served. Not for users, not for modules, not for "premium features." Add unlimited staff without license fees.

What happens to our historical data?

Full migration - customer records, billing history, meter reads, service orders. We validate accuracy before go-live.

How long does implementation take?

Full production go-live in 20–24 weeks. Structured onboarding with phased rollout. Staff trained before switchover.

Is SMART360 secure and compliant?

SOC 2 certified. NIST 800-53 compliant. Hosted on AWS with 99.9% uptime SLA. Role-based access control, encryption at rest and in transit, and regular third-party security audits.

REPORTING & AI ANALYTICS

Backed by Stanford University. Recognized By Google. Partnered with Isle Utilities.

Sound Familiar?